It's not often that I write an email about an online retail experience, but I felt that I had to do so in order to let you know how impressed I am by my recent (and first) purchase with Jet-Setter. Less than a week ago, I placed an order for several items and five days later we took delivery. Further to that, when I spoke with a customer service representative the day after placing the online order in order to confirm the estimated delivery date, I was treated with a very high level of expertise, professionalism, and courtesy. And so, at the end of what has been a week of challenges and too much sad news in our country, I thought that it was very important to take a few moments to let you know that your company's attention to detail is valued and recognized. And I will absolutely and without hesitation, think of Jet-Setter for my future travel equipment needs.
best regards and thank you again for the outstanding service ~
Shelley - Stratford, Ontario
I must say the service you provide is nothing short of EXCELLENT. I will be back, suggest all my friends visit and would love to step inside your 'brick and mortar' location the next time I am in Montreal.
Ron - Ottawa, Ontario
Just a quick thank you for your awesome service. I received my package just a few moments ago and everything is perfect. Thank you again for your quick correspondence and super fast delivery. I will definitely use your company in the future and would highly recommend you to family and friends. Thank you.
Rachelle - Toronto, Ontario
Our experience with Jet-Setter was terrific. Easy and honest folk to do business with. They do what they promise.
Brian - MT. Pearl, Newfoundland and Labrador
Thank you so much for all your help! Your services have been so wonderful, I will definitely be purchasing from your company again and recommending it to others !
Laura - Dartmouth, Nova Scotia
I have just received my order - thank you so much! It is exactly what I hoped for and the speed of the delivery was fantastic!
I wish you a great day and thank you again!
Alexandrina - Montreal, Quebec
I just wanted to thank you for your excellent service. I placed an orderThursday and the next day, the package was delivered at my door ! I was really impressed by the effeciency of your service. Congradulations !
Thank you again !
Josée - Mont-Saint-Hilaire, Quebec
I thank you. You have great customer service, great service all round, and I will definitely be doing more business with you in the future. I have been extremely satisfied with my experience with you.
Carol - Moncton, New Brunswick
Hi Laura and everybody at Jet Setter. Just wanted to say that my luggage arrived in great shape and weeks before you had promised it :) Thanks for the great service.
Lorri - Grimshaw, Alberta
Thank you for the followup and the tracking number. You have a great company and great service!
Linda - Burnaby, British Columbia
Thanks for the fast service! Special thanks to Rob. He's so helpful on my order.
Hilda - Burnaby, British Columbia
Thanks Jet-Setter for such fast service - placed order on December 7 and received order on December 12 - very well packed and timely delivered - and great price - I even got in on "We pay all taxes" - happy customer here.
Carol - Fredericton, New Brunswick
Now that's tremendous service. Thank you so much.
We wish you and your family a wonderful holiday season.
Brenda - Meaford, ON
I have just received my package in the mail. I would like to say say thank
you to the entire staff for such an efficient and courteous service. My
Yours truly ,
Ed - Montreal, QC
Online shoppers can fully trust Jet-Setter. Over time I have learned that Jet-Setter is excellent in product, price and service. I will continue to shop Jet-Setter and happily recommend them to anyone looking for travel related products.
Bruce McDougall - Calgary, Alberta
I would like to say how happy I am with the service you provided. To get my order so quickly and to have it correct was amazing! I am a very satisfied customer, and I will use your company again. Thanks.
Julie - Ottawa, ON
I am writing to thank you for your prompt service. The 2 suitcases arrived today in perfect condition.
Nancy - Pointe Claire, QC
I just received my order in less than 24 hours, awesome service. Thanks.
Ronnie - Longueuil, QC
I was really impressed with how quickly my order arrived! I placed my order on Sunday and it arrived here on Wednesday. And the bag is just like I expected. I will keep your e-store in mind for future purchases.Thank you.
Christina - Toronto, ON
Look forward to further transactions with you. I'd be more than happy to endorse your company. No disappointments whatsoever.
Paul - Toronto, ON
a very important factor to me is that I was able to purchase these items from a company in CANADA!!! (The free shipping offer was certainly a bonus!) The 2 items arrived today and I wanted to let you know I am very pleased with my purchases I know they will be very useful on such a journey. I would order from you again and would pass the name of your company on to my family and friends. Thank you!!
Valerie - Richmond, BC
Thank you so much for being a reputable company and standing behind goods that you sell.Regards,
Darlene - Uxbridge, ON
Thanks again for your prompt and personal service.
Charles - Deep River, ON
Hi, just got the package this morning - I'm thrilled with all the products! Thanks so much!
A-Jin - Toronto, ON
Thank you, as always you guys are very professional and I like doing business with you.
Gilles - Montreal, PQ
Our luggage arrived in excellent time and good order. We will definitely purchase from Jet-Setter in the future
Paul - Algonquin Highlands, ON
My order arrived today and I must say, as a first time buyer from your on-line store, my overall customer experience was great!
I am eager to start using the pack it cubes on our next vacation.
Cindy - Nepean, ON
THANK YOU SO MUCH!!!
I've ordered before from you and always been happy.
Julie - Ottawa, ON
Awesome!! Thanks for the prompty reply and good customer service.
Lona - Yellowknife, NT
Thank you again for all your assistance. Its nice to see companies out there that still try to do everything they can for their customers! Thank you.
JD - Edmonton, AB
Just to tell you that my package arrived ... before I looked at the Order Confirmation. Thank you.
I was most pleased to discover that you are a Canadian firm.
Pat - Ottawa, ON
I am glad I found your service and am impressed. I am sure that I will use your services in the future again.
José - Ottawa, ON
I really appreciate your looking after this. Working with you is amazing.
Thanks and take care
Jack - Montreal, PQ
I appreciate your attention to detail.
Lisa - Amhertburg, ON
Thanks again for all of your help and insight - it's a pleasure shopping
Kari - Red Deer, AB
What a great web site.
Ken - Windsor, ON
I received my order yesterday at 4:00 pm. Thank you very much for the fast and efficient service, which is really very much appreciated.
Many Thanks and Kind Regards
Ravinder - Newmarket, ON
Thank you sir,
Rod - City Of Burnaby, BC
Your personal service and attention uphold my faith in dealing with Canadian enterprises.
Lucille - Bainsville, ON
Thank you so much for your quick response and great service Merry Christmas
Gary - Calgary, AB
I just wanted to say Thank You for all your help. Your customer service was exemplary.
Thanks again for all your help and Merry Christmas
Shirley - Calgary, AB
I didn’t expect shopping to be this easy!
Have a good holiday,
Thanks so much Robert. Great customer service from your end! Really appreciate it.
Maggie - Guelph, ON
I was truly impress by your handling of my returned backpack. I appreciated your efficient friendly and prompt response. consequently should I require any other item I will definitely keep jet-setter in mind and have already recommended your company to my friends. I look forward to doing business with you in the future.
Just wanted you to know what a pleasant surprise it was to receive a personalized e-mail for an online order. I make a lot of online purchases, and this is the first time that I actually received a non-automated response. Please know that it is highly appreciated.
With the personalized service, fast delivery, and excellent overall shopping experience, I will definitely be a returning customer.
Katrina - Scarborough, ON
Just wanted to say a quick "thank you" for your prompt and efficient service! I placed my order Friday morning and was handed the package by Canada Post at noon today. Brilliant turn-around time! And so far, everything looks like it will function exactly as expected.
So thanks again - jetsetter.ca will now be my first port of call for all my travelling needs!
Lisa - Halifax, NS
Just received my order in the mail. OUTSTANDING SERVICE !!!
Jeff - Beaconsfield, PQ
I have ordered a fair number of products from your company over the last couple of years. I have been very happy with your service and the products you offer. I really appreciate the excellent service I have received.
thank you very much!!
Paul - Cobble Hill, BC
I just wanted to let you know how pleased I am at the items I ordered from your company, the quality of the products, the speed of delivery, the ease of order -- in fact, everything about this transaction.
Will order again from you in the future and have already passed your name on to some friends who travel frequently.
Thanks for the great service.
Jo Anne - Belleville, ON