Shipping Information

Free Shipping:

Jet-Setter ships all orders via Expedited Shipping service. All Canadian orders over $90 receive free Expedited Shipping!*

*Offer does not apply to North-West Territories (except Yellowknife), Yukon (except Whitehorse) and Nunavut.

Shipping policy:

All Jet-Setter orders are shipped from Montreal, Quebec so customers ordering within Canada will not encounter any cross-border duties upon receipt of their order.

Jet-Setter does not guarantee delivery times and does not accept responsibility for late packages. Jet-Setter ships most orders within 2 business days of confirmation of order. Customers will be contacted in the case of delayed shipping of their order. Jet-Setter very often ships orders same-day if orders are placed before 1pm .

The customer is responsible for any charges or penalties that result from incorrect address information submitted by the customer.

Express or Next A.M. shipping is available on all orders (some exceptions apply) at the customer’s request. The customer will be charged only the difference between Standard shipping and the Express option with a starting price of $10.

Requests for express shipping can be made by telephone at 1-888-271-5058 or in the “Comments Box” when order is placed. Jet-Setter will then call the customer with a shipping cost estimate for customer approval.

Any item to the US weighing over 3.5kg will be charged $89 for shipment at checkout ($89/item over 3.5kg).

Below are the estimated delivery times (some exceptions apply) for shipments throughout Canada by province and Territory: